Privacy Policy

Military Street USA is a 501(c)(3) nonprofit organization dedicated to connecting, supporting, and strengthening the military-connected entrepreneurial community through education, resources, partnerships, programs, advocacy, and opportunity.

As part of our mission, Military Street USA works alongside a growing network of trusted nonprofit organizations, companies, sponsors, technology providers, community partners, and service providers that collectively support military-connected entrepreneurs. These organizations may operate under the Military Street USA ecosystem while maintaining their own independent operations and privacy practices.

We may collect information directly from you, automatically through your use of our website, or from trusted partners.

Information You Provide

Depending on how you interact with us, we may collect:

• Name
• Email address
• Mailing address
• Phone number
• Business name
• Organization affiliation
• Military affiliation (if voluntarily provided)
• Donation information
• Event registrations
• Program applications
• Survey responses
• Communications with our team
• Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect information including:

• IP address
• Browser type
• Device information
• Operating system
• Referral source
• Pages visited
• Time spent on our website
• Clickstream data
• Cookies and similar tracking technologies

We use information to:

• Operate and improve our website and services
• Process donations and transactions
• Register you for programs, events, webinars, and initiatives
• Connect you with relevant resources and opportunities
• Deliver educational content
• Respond to inquiries
• Provide customer support
• Send newsletters, announcements, and updates
• Share information about community opportunities that may benefit you
• Analyze website performance and user engagement
• Improve user experience
• Meet legal, regulatory, accounting, and reporting obligations
• Protect the security and integrity of our systems

Because Military Street USA is designed to bring together multiple organizations serving the military-connected community, we may share information you voluntarily provide with trusted ecosystem partners when doing so supports our mission or enhances the services you have requested.

These partners may include:

• Nonprofit organizations
• Community organizations
• Educational providers
• Resource partners
• Sponsors
• Government or quasi-government organizations
• Technology partners
• Marketplace partners
• Program administrators
• Mentorship organizations
• Funding partners
• Service providers

For example, if you register for a partner-led event, apply for a program, request mentorship, join a marketplace initiative, seek funding resources, or express interest in services offered by one of our trusted partners, we may share relevant information necessary to facilitate that opportunity.

We require our trusted partners to handle shared information responsibly and in accordance with applicable privacy laws. However, once information is shared with a partner for a service or program you request, that partner's own privacy policy may also apply.

We work with third-party providers that help us operate our organization, including providers of:

• Website hosting
• Payment processing
• Email marketing
• Customer relationship management (CRM)
• Analytics
• Event registration
• Forms and surveys
• Cloud storage
• Communications
• Marketplace technology
• Community platforms

These providers receive only the information necessary to perform services on our behalf.

Military Street USA may feature or integrate with third-party platforms, marketplaces, or partner websites, including co-branded experiences.

If you choose to engage with a partner platform or marketplace through Military Street USA, your information may be shared as necessary to complete transactions, provide requested services, or improve your experience. Those platforms may maintain separate privacy policies governing your use of their services.

Donations and payments may be processed by trusted third-party payment processors. Military Street USA does not store complete payment card information on our servers.

By providing your email address or phone number, you consent to receive communications related to your relationship with Military Street USA, including:

• Organizational updates
• Program announcements
• Event invitations
• Educational resources
• Partnership opportunities
• Volunteer opportunities
• Fundraising communications

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

We use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze traffic
• Measure engagement
• Personalize content
• Support security

Most browsers allow you to disable cookies, although doing so may affect certain website functionality.

We may use analytics providers, including services such as Google Analytics or similar technologies, to better understand how visitors use our website and improve our services.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary to:

• Provide requested services
• Meet legal obligations
• Resolve disputes
• Maintain organizational records
• Support reporting requirements
• Enforce agreements

Military Street USA does not knowingly collect personal information from children under the age of 13 without appropriate parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).

If we become aware that we have collected information from a child without appropriate consent, we will promptly delete such information.

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Withdraw consent where applicable
• Opt out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

We may disclose information when we believe it is necessary to:

• Comply with applicable laws
• Respond to lawful requests from government authorities
• Protect the rights or safety of Military Street USA
• Prevent fraud or misuse
• Protect our community, partners, or users

Our website may contain links to external websites operated by partner organizations or other third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy or our privacy practices, please contact: